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Ladlewell

Terms of service

Last updated 12 November 2026

These terms cover your use of Ladlewell ("the app"). By signing in you agree to them. They sit alongside the privacy policy.

Your account

  • You sign in with a Google account. You are responsible for what happens under your account, so keep your Google sign-in secure.
  • Be at least 13 years old, and old enough to agree to these terms where you live.
  • Access may be by invitation. We may decline or end an account that breaks these terms or abuses the service.

Your recipes and content

  • What you add stays yours. You give us permission to store it, process it (including with AI, as the privacy policy describes) and show it to the people you choose to share it with.
  • Recipes you copy from websites or books belong to their authors. Keep them for your own use and do not make public or share anything you do not have the right to share. If you believe something in the app infringes your rights, write to us and we will review and remove it where appropriate.
  • Do not use the app to store or share unlawful content, to attack or overload the service, or to collect other people's data.

AI features and nutrition

AI reads photos and text, and estimates nutrition. It can be wrong. Check imported recipes before you cook from them. Nutrition numbers are rough estimates, not medical or dietary advice, and the allergen hints are not a guarantee that a recipe is safe. If you have an allergy or medical need, check the ingredients yourself.

Plans and billing

  • The free plan has limits listed on the pricing page.
  • New accounts may get a 14-day trial of the paid features. No card is needed, and it does not renew into a charge.
  • The paid plan costs $5 per month or $50 per year (plus any tax that applies). It renews automatically until you cancel. Payments are processed by Stripe.
  • Cancel any time in Manage billing on your Account page. You keep paid features until the end of the period you paid for.
  • Refunds: write to us within 14 days of a charge and we will refund it. After that, charges for a period already started are not refunded, except where the law requires.
  • We will tell you at least 30 days before a price change affects you.
  • If a subscription ends, you keep everything you saved. You can still view, cook from, print and download it; only adding past the free limits, and features that are paid-only, stop. Nothing is deleted because a plan ended.
  • Members of a household are covered by the household owner's paid plan while they belong to it.
  • People marked as family and friends use the app free for as long as it runs, at our discretion.

The service

  • We work to keep the app available and your data safe, but it is provided as is, without a promise that it will always be available or error-free.
  • Keep your own copy of anything important. The Account page can download all your data.
  • To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to what you paid us in the 12 months before it.
  • We may change or stop features, and we will give reasonable notice and a way to download your data if we shut the app down.

Ending your account

You can delete your account at any time on the Account page; this also cancels any subscription. We may suspend or end an account that breaks these terms.

Changes

If we change these terms in a way that matters, the date above will change and we will tell signed-in users in the app.

Contact

Questions, refund requests or takedown notices: [email protected].

Terms of service · Ladlewell